Welcome to www.RoofHub.com. Roof Hub, LLC (“Roof Hub”) provides website features and other services offered to you
when you visit or use RoofHub.com, use of Roof Hub services are conditioned on your acceptance without modification, of the
following terms, conditions, and notices contained in this agreement (the “Terms and Conditions” or “Agreement”). Your use of
this Website or submission of service requests via telephone constitutes your agreement without limitation or qualification to all
such terms, conditions, and notices in effect at such time. These Terms and Conditions apply to any Services or properties such as
websites or apps owned and operated by Roof Hub (including but not limited to RoofHub.com) and collectively referred to herein
as “Roof Hub,”(“Roof Hub”, “we”, “us”, or “our”) on which a link to these Terms & Conditions appears. If you have any
questions regarding these Terms & Conditions, you may contact us at www.RoofHub.com. We may amend these Terms &
Conditions from time to time by posting a revised version of these Terms and Conditions.
INTRODUCTION TO ROOF HUB
Roof Hub provides a platform for roofing service professionals and other site users to connect. There are several ways you can
find service professionals through Roof Hub (collectively, “Service Professionals”). Our service allows you to request a referral,
in which case we refer you to a number of available Service Professionals. You may also select or search for individual Service
Professionals from our Directory of Service Professionals.
- a. Signing Up. Upon signing up, you may choose your own password or Roof Hub will assign you a password
to log in to the services offered through Roof Hub.
b. Submitting Requests. Upon entering your information and request for a Service Professional, we will
attempt to match you with a number of Service Professionals in your area, who may be interested in fulfilling
your service need. However, there is no guarantee that we will be able to match your service needs with a
Service Professional or that there are Service Professionals in your area that are either capable or willing to
complete your service needs.
c. Directory. You can view a directory of Service Professionals in your selected area who provide services in
the project categories that you select. These listings include customer ratings and reviews of those Service
Professionals, when available.
d. Phone Requests. You may have the option to request that Roof Hub connect you with a Service Professional
by phone immediately. In such a case, Roof Hub will search for a Service Professional and attempt to connect
you with them by phone.
e. Scheduling. You can choose to schedule appointments with certain of our Service Professionals directly
from the Roof Hub website. Please be aware that Roof Hub does not guarantee that the Service Professionals
will be on time for, or show up for, any such scheduled appointments, as the Service Professionals are not
employees, contractors, or agents of Roof Hub. Roof Hub is solely providing a platform to facilitate the
scheduling of appointments between you and the Service Professionals.
f. Responsibility. The Service Professional is the person that is solely responsible for providing the goods and
services offered on the Roof Hub website, including any flat rate projects. You agree that Roof Hub is not
responsible for the accessibility or unavailability of any Service Professional or for your interactions and
dealings with a Service Professional.
g. Cancellations. If you must cancel an appointment with a Service Professional, you should contact the
Service Professional directly. Cancellation policies may vary from Service Professional to Service
Professional.
h. Roof Hub does not guaranty Service Professionals. Although we take certain steps to examine the
credentials of the Service Professionals listed on our website, we make no guarantees, warranties, or
representations regarding the skills or qualifications of such Service Professional or the quality of the job that
he or she may perform for you if you elect to retain their services. Roof Hub does not endorse or
recommend the services of any particular Service Professional. Except as may be set forth in this
document, we do not independently verify Service Professional’s representations about their services, nor
validate any of their customer reviews. It is entirely up to you to evaluate the Service Professional and the
Service Professional’s qualifications, and to enter into a direct contract or otherwise reach agreement with a
Service Professional. We do not guarantee or warrant any Service Professional’s performance on the job or
the outcome or quality of the services performed. The Service Professionals are not employees or agents of
Roof Hub, nor is Roof Hub an agent of the Service Professionals.
i. Special Offers and Individual Agreements. From time to time Roof Hub may inform you of certain
discounts or special offers provided by a Service Professional. Such discounts or special offers are made - solely by the Service Professional, and Roof Hub does not guarantee or warrant the pricing or discounts that a
Service Professional may offer you. Any quotes provided by Service Professionals via the Roof Hub platform
or apps, or which you find on the Roof Hub website or apps, are not contractually binding offers, they are for
informational purposes only, and cannot be accepted on or via the Roof Hub platform. No contractual
agreement is created based upon the quotes provided to you from Service Professionals (or your scheduling
of an appointment with a Service Professional) via Roof Hub. To contract with a Service Professional, you
must work directly with the Service Professional. Roof Hub does not perform, and is not responsible for, any
of the Services requested by you in your service request. Your rights under individual service contracts you
enter into with Service Professionals are governed by the terms of such contracts and by applicable federal,
state, and local laws. Roof Hub is not a party to such agreements. All payments and applicable taxes must be
made to the Service Professional in accordance with the agreements.
j. Disputes. Should you have a dispute with respect to any services provided by a Service Professional or the
fees charged by any Service Professional, you must address such dispute with the Service Professional
directly (although you may copy Roof Hub on the fee disputes). YOU HEREBY AGREE TO RELEASE
AND HOLD HARMLESS ROOF HUB (AND OUR OFFICERS, DIRECTORS, SHAREHOLDERS,
AFFILIATES, EMPLOYEES, AND AGENTS) FROM ANY AND ALL DAMAGES OR CLAIMS
(INCLUDING CONSEQUENTIAL AND INCIDENTAL DAMAGES) OF EVERY KIND OR NATURE,
SUSPECTED AND UNSUSPECTED, KNOWN AND UNKNOWN, AND DISCLOSED OR
UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES AND
YOUR DEALINGS WITH SERVICE PROFESSIONALS.
k. Limitation of Liability. You understand and agree that Roof Hub shall not be liable to you, any other site
user or any third party for any claim in connection with your use of, or inability to use, any Roof Hub
Service. Roof Hub disclaims any and all liability for any loss, damage, or injury based on Content, Contractor
Offerings or other products, services and/or information directly or indirectly obtained through Roof Hub
Services. You understand and agree that Roof Hub is not responsible or liable in any manner whatsoever for
any dispute between you and any Site User.
YOUR USE AND PROHIBITED USES OF THE ROOF HUB SERVICES
You acknowledge and agree that your use of Roof Hub is for your personal use and not for advertising or commercial purposes.
You agree not to copy/collect Roof Hub content via robots, spiders, scripts, scrapers, crawlers, or any automated or manual
equivalent (e.g., by hand). You may not use Roof Hub to recreate or compete with Roof Hub, to solicit or harass Service
Professionals, or for any other purpose not contemplated herein. You acknowledge that a violation of the foregoing could result
in significant damages, and you agree that you are liable to Roof Hub for any such damages, and will indemnify Roof Hub in the
event of any claims against Roof Hub based on or arising from your violation of the foregoing. We reserve the right to revoke
your access to any Roof Hub Services, products, or properties at any time in our sole discretion. All information about Service
Professionals is confidential and for your personal use only. If it is determined or suspected by Roof Hub in its sole discretion
that you are misusing or attempting to misuse or circumvent the Roof Hub services or system, or are using or attempting to use
them for any inappropriate or non-personal purposes, including but not limited to activities such as hacking, scraping content,
infiltrating, fraud, advertising, jamming or spamming, Roof Hub reserves the right, in its sole discretion, to immediately
terminate your access without notice and to initiate without notice appropriate legal actions or proceedings to seek appropriate
remedies and/or damages, including but not limited to lost revenue, repairs, legal fees, costs and expenses, and to seek injunctions
or other equitable remedies.
WE DO NOT ACCEPT PAYMENT (from site users like you)
Roof Hub does not accept payments from Site Users like you. Payments should be made directly to Service Professionals for
goods or services provided to you by them. If you choose to use the services of any of the Service Professionals, you and the
Service Professional should discuss the terms of payment ahead of time. Roof Hub is not liable for any payments you make.
Roof Hub receives funds from Service Professionals and our Site Sponsors who wish to use our platform. Any payments Site
Users make are between you and the Service Professional. Should you have any dispute with the goods or services provided by
the Service Professional(s) you select, you must contact the Service Professional and resolve such dispute with the Service
Professional.
INFORMATION YOU PROVIDE TO US/TCPA CONSENT
Upon using Roof Hub, you will be prompted to disclose certain information about yourself and your service requirements,
and you will be able to store information, such as home services records, on our website or apps. Some of this information will be
sent to Service Professionals who may need this information to respond to your request. By providing this information to us, or
by submitting a service request, you are requesting, and you expressly consent to being contacted by us and by our Service
Professionals via phone, fax, email, mail, text (SMS) messaging, or other reasonable means, at any of your contact numbers or
addresses, even if you are listed on any federal, state, provincial, or other applicable “Do Not Call” list, in order that we may
provide the Services set forth on our site, to service your account, to reasonably address matters pertaining to your account,
including but not limited to notifying you of, or confirming, appointments that you have scheduled, or for other purposes
reasonably related to your service request and our business, including marketing related emails. You also authorize Roof Hub to
send you an automated prerecorded call confirming your service request, along with calls from up to four Service Professionals
that can help you with your request to the land-line or mobile phone number you provided, and you understand that Roof Hub
and/or the Service Professionals may use automated phone technology (including autodialed and prerecorded messages) to call
you and that your consent is not required to purchase products or services. For complete details on our use of your information,
please see our privacy statement. You agree that by completing a service request, you are entering into a business relationship
with Roof Hub and/or a Service Professional and thus agree to be contacted by Roof Hub and/or a Service Professional. You
promise that all information you provide (including but not limited to your contact information, and any Ratings and Customer
Reviews of Service Professionals that you provide) will be accurate, current, and truthful to the best of your knowledge. If you
provide any information that is untrue, not current, or incomplete, or Roof Hub has reasonable grounds to suspect that such
information is untrue, inaccurate, not current, or incomplete, Roof Hub has the right to refuse any current or future use of the
Roof Hub Services (or any portion thereof) by you. You are responsible for any use of the Roof Hub Services by persons to
whom you intentionally or negligently allow access to your password.
TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER,
ADDRESS, OR E-MAIL ADDRESS IS A VERY SERIOUS AND FRAUDULENT MATTER THAT COULD RESULT IN
SIGNIFICANT COSTS AND DAMAGES INCLUDING INVASION OF PRIVACY RIGHTS, TO ROOF HUB AND THE
SERVICE PROFESSIONALS, AND TO CONSUMERS, AS WELL AS THE LOSS OF TIME, EFFORT, AND EXPENSE
RESPONDING TO AND PURSUING SUCH FALSE INFORMATION AND REQUEST, AND FURTHER, COULD RESULT
IN REGULATORY FINES AND PENALTIES. ACCORDINGLY, IF YOU KNOWINGLY INPUT FALSE INFORMATION
IN A SERVICE REQUEST, INCLUDING BUT NOT LIMITED TO SOMEONE ELSE’S NAME, E-MAIL ADDRESS,
PHYSICAL ADDRESS, OR PHONE NUMBER, OR A RANDOM OR MADE UP NAME, ADDRESS, E-MAIL ADDRESS,
OR PHONE NUMBER YOU AGREE TO FULLY INDEMNIFY AND BE LIABLE TO ROOF HUB AND EACH SERVICE
PROVIDER WHO ACCEPTS SUCH SERVICE REQUESTS, FOR THE GREATER OF: (1) A MINIMUM AMOUNT OF
$11,000 TO EACH OF ROOF HUB AND EACH OF THE AFFECTED SERVICE PROFESSIONALS AND FOR EACH OF
THE ACTUAL PERSON(S) AFFECTED BY ANY OF THE IMPROPER, INCORRECT, OR FRAUDULENT
INFORMATION YOU ENTER (FOR EXAMPLE THE ACTUAL OWNER OF THE E-MAIL ADDRESS OR PHONE
NUMBER, ETC.), PER IMPROPER SUBMISSION, PLUS ANY ATTORNEYS FEES, COSTS, AND EXPENSE RELATING
THERETO, IF APPLICABLE, OR (2) THE ACTUAL DAMAGES, DIRECT, PUNITIVE, AND CONSEQUENTIAL, AND
ANY REGULATORY OR JUDICIAL FINES OR PENALTIES THAT MAY ARISE FROM SUCH INTENTIONAL,
MISLEADING, HARMFUL, AND/OR FRAUDULENT ACTIVITY, PLUS REASONABLE LEGAL FEES, COST, AND
EXPENSES RELATING THERETO, WHICH EVER IS GREATER.
PLATFORM MESSAGING
By submitting a service request, you agree that Roof Hub and the Service Professionals may send you informational text (SMS)
messages as part of the normal business practice of Roof Hub. You may choose to opt-out of receiving text (SMS) messages from
Roof Hub at any time by responding with the word STOP from the mobile device that is receiving the messages. You
acknowledge that by opting out of receiving text (SMS) messages from Roof Hub and the Service Professionals, your use of
Roof Hub Services may be impacted. Roof Hub and its affiliates may view, store, access, and disclose messages exchanged
between you and consumers transmitted via Roof Hub’s messaging platform.
CALL RECORDING
You acknowledge and agree that Roof Hub may monitor and/or record any communication, including but not limited to
telephone calls, between you and Roof Hub.
USER GENERATED CONTENT
You agree that all content and information posted or shared by you, your agents, or your designees on Roof Hub, including but
not limited to:
• Photographs or Images,
• Comments, Questions, and/or Answers,
• Any other content
(known collectively as “Content”) is the sole and exclusive property of Roof Hub, and that you have no right
to reproduce, post, publish, or otherwise use such information other than for your personal use relating to
your service request.
Our Right to Use Your Content. You acknowledge and agree that any Content you post or provide may be
viewed by the general public and will not be treated as private, proprietary, or confidential. You authorize us and
our affiliates, licensees, and sub-licensees, without compensation to you or others, to copy, adapt, create derivative
works of, reproduce, incorporate, distribute, publicly display, or otherwise use or exploit such Content throughout
the world in any format or media (whether now known or hereafter created) for the duration of any copyright or
other rights in such Content, and such permission shall be perpetual and may not be revoked for any reason.
Further, to the extent permitted under applicable law, you waive and release and covenant not to assert any moral
rights that you may have in any Content posted or provided by you.
Grant of License. You hereby grant Roof Hub and its users a perpetual, non-exclusive, royalty-free, transferable,
assignable, sub-licensable, worldwide license to use, store, display, reproduce, modify, create derivative works,
perform, distribute, print, publish, disseminate and place advertising near and adjacent to your Content in any
format or media (whether now know or hereafter created) on the Roof Hub website and apps in any manner that
we deem appropriate or necessary, including, if submitted, your name, voice and likeness throughout the world,
and such permission shall be perpetual and cannot be revoked for any reason.
Representation of Ownership and Right to Use Content. By posting or providing any Content to Roof Hub,
you represent and warrant to Roof Hub that you own or have all necessary rights to use the Content, and grant to
Roof Hub the rights described in this document. The forgoing representation includes, but is not limited to, a
representation and warranty that you own or have the necessary rights (including any necessary releases) to grant
all rights described in this document in relation to any persons, places, or intellectual property pictured in any
photographic Content that you provide. In addition, if you post or otherwise provide any Content that is protected
by copyright, you represent that you have obtained any necessary permissions or releases from the applicable
copyright owner.
Content Guidelines. Roof Hub reserves the right, but not the obligation, to edit or abridge, or to refuse to post, or
to remove any content that you or any other users post on any Roof Hub owned or operated websites or apps if
Roof Hub determines (in its sole discretion) that such content contains or features any of the following:
I. Offensive, harmful and/or abusive language, including without limitation: expletives, profanities,
obscenities, harassment, vulgarities, sexually explicit language, or hate speech (e.g.,
racist/discriminatory speech.)
II. References to illegal activity.
III. Language that violates the standards of good taste or the standards of Roof Hub.
IV. Statements that are or appear to be false.
V. Comments that disparage Roof Hub.
VI. And with respect to Ratings and Reviews of service professionals, all of the above and in addition
the following:
1. Reviews that do not address the goods and services of the business or reviews with no
qualitative value (e.g., “work has not started yet”).
2. Comments concerning a different Service Professional.
3. Information not related to work requested in the service request.
4. If a dispute arises between a consumer and professional, the rating submitted may be held
in pending status until resolution is reached. You represent and warrant that any Rating
and Review provided by you is accurate and truthful, and that you will only provide a
Rating and Review for a service professional that has performed services for you
pursuant to your applicable service request.
DISPUTE RESOLUTION ASSISTANCE
While we cannot guarantee the work performed by a Service Professional, and while we have no obligation to you with regard to
your relationship with a Service Professional, Roof Hub may have a resolution process to try to assist you in resolving any
disputes that may arise in the course of a roofing project with a Service Professional who you learned about through Roof Hub.
Without modifying our statements under this Agreement, we may, upon your request, provide limited assistance in resolving
disputes between you and a Service Professional. You must participate in good faith and use good faith efforts to resolve
problems through the Roof Hub resolution process. Such limited assistance in no way nullifies the release and indemnification
described in these Terms & Conditions. You agree not to refuse to pay a Service Professional without a good faith basis for doing
so. You agree that Roof Hub is not responsible for the accessibility or unavailability of any Service Professional or for your
interactions and dealings with a Service Professional.
PRE-SCREENING PROCEDURES AND DISCLAIMERS REGARDING SERVICE PROFESSIONALS
Unless otherwise noted on the screening tab of a Service Professional’s profile page, RoofHub.com may choose to use the
following criteria as part of its registration enrollment process (“registration”) for new Service Professionals, with the exception
of Corporate Accounts, applying for inclusion on our Directory or within our platform. We may choose to perform the below
screening at the time of the Service Professional business’ enrollment, and every two years thereafter:
Licensing. We may confirm that a prospective Service Professional has any applicable required state-level trade
licensing for the services for which we match them to consumers. Certain states may require state-level licensing
for projects above specified dollar amounts. We recommend you confirm these licensing requirements with the
Service Professional and the applicable state and local licensing authorities. In some states, licensing may be
required by the county or local authority in which the work is being performed. We recommend you confirm these
licensing requirements before proceeding with your project. Larger projects often require the use of sub-
contractors. We recommend you verify that all the sub-contractors doing work on your project carry the
appropriate licensing. Given the unique nature of California licensing, Roof Hub relies on representations of
Service Professionals that are using a California General Building Contracting License to cover tasks that such
Service Professionals are performing more than one task as defined and required by California licensing rules. We
always recommend that you ask the Service Professional to provide you with a copy of their license.
State Business Filings. For service professionals that are corporations or limited liability companies, we may
confirm that the business is registered in the state in which it is located.
Criminal Records Search. We may use third party data sources to conduct a criminal search, in the state in which
the owner/principal of the company is located, for any relevant criminal activity associated with the
owner/principal of the business, within the three years prior to such service professional’s application for
membership in the Roof Hub network and every two years thereafter. Roof Hub’s third-party vendor uses a
national criminal database (“NCD”) to screen our service professionals. The comprehensiveness of the NCD varies
by state. Please be aware that the reporting in the NCD is particularly limited in the following states: AL, CO, DE,
GA, ID, KS, LA, ME, MA, MI, MS, MT, NE, NV, NH, NM, SD, UT, VA, VT, and WY.
Sex Offender Search. We may check the websites that consolidate state sex offender information in the state in
which the owner/principal of the company is located to confirm that there is not a match based solely on the name
of the owner/principal of the company. We do not run sex offender searches in any other states. Please note that
only a fingerprint match can guarantee an accurate match for a sex offender search. We recommend that you
check the applicable state sex offender websites for any individuals that will be performing work in your home.
Identity Verification (Social Security Number). Roof Hub may verify the social security number of the business
owner/principal to confirm their identity. (This applies primarily to small businesses.)
Legal Search for Civil Judgments. We may use third party data sources to check, within the 12 months prior to
the service professional’s application for membership on the Roof Hub platform, for significant state-level civil
legal judgments or liens entered against the owner/principal by business customers and for bankruptcy filings by
or against the owner/principal, in the state in which the owner/principal of the company is located.
WHEN WE PERFORM THE ABOVE SCREENING, IT IS BASED UPON INFORMATION PROVIDED
TO US BY THE SERVICE PROFESSIONAL (E.G. NAME OF OWNER, BIRTHDATE, SOCIAL
SECURITY NUMBER)
NOTE: ROOF HUB MAY PERFORM SCREENINGS IN ITS DISCRETION. SUCH SCREENINGS ARE
SOLELY AT THE TIME THE SERVICE PROFESSIONAL APPLIES FOR MEMBERSHIP IN THE ROOF
HUB NETWORK, AND MAY BE REPEATED EVERY TWO YEARS THEREAFTER, AND THEREFORE A
SERVICE PROFESSIONAL’S INFORMATION MAY CHANGE OR EXPIRE OVER TIME, AND BETWEEN
SCREENINGS. THUS, ROOF HUB CANNOT AND DOES NOT WARRANT OR REPRESENT THAT
PROFILE AND SCREENING INFORMATION IS UP TO DATE. ROOF HUB IS UNDER NO OBLIGATION
TO UPDATE A SERVICE PROFESSIONAL’S SCREENING INFORMATION. WE RECOMMEND THAT
BEFORE WORKING WITH A SERVICE PROFESSIONAL YOU VERIFY THAT INFORMATION
PRESENTED IN THE SERVICE PROFESSIONAL’S PROFILE IS STILL ACCURATE, CURRENT, AND
ACCEPTABLE TO YOU.
Corporate Accounts. Some Service Professionals are employees, franchisees, dealers, or independent contractors
(“Corporate SP’s”) of larger national or corporate accounts (“Corporate Accounts”). In such event, you may be
matched with the Corporate Account entity or with one of their Corporate SP’s. The above screening criteria is
not applicable to Corporate Accounts, and therefore, Roof Hub does not screen the Corporate Accounts or
Corporate SP’s.
Service Professionals Profiles. Roof Hub may allow Service Professionals to post profiles about themselves
and/or their business on the Roof Hub or apps. Roof Hub does not review or verify the information or
representations set forth in those profiles, except as expressly set forth above, as they are self-reported by the
Service Professional. Roof Hub therefore makes no representations or warranties regarding any information posted
by a Service Professional, and assumes no liability for such information.
The above procedures may change from time to time at the sole discretion of Roof Hub. Roof Hub believes that it
uses commercially reasonable methods to check these matters but does not make any representations or warranties
that members continue to meet the above screening criteria after the date of their enrollment in the Roof Hub
network. Roof Hub does not represent or warrant that the information received from any government agencies or
from third party sources is accurate, error free, or up to date, or updated at the time that Roof Hub checks such
information. Most agencies have periodic update cycles or schedules, and this information may not be updated on
a real-time basis by such agencies and third party sources.
DISCLAIMER: ROOF HUB EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR
IMPLIED, RELATING TO THE SCREENING PROCESS, CRITERIA, PROCEDURES, OR
INFORMATION OBTAINED OR PRESENTED IN THE SCREENING PROCESS, OR DISCLOSURES
INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR
A PARTICULAR USE, OR THAT THE SCREENING OR VERIFICATION PROCEDURES, OR
STANDARDS ARE SUFFICIENT, OR THAT THE INFORMATION RECEIVED IN THESE
SCREENING OR VERIFICATION PROCEDURES IS ACCURATE, TIMELY, OR ERROR FREE.
Roof Hub does not sponsor, recommend or endorse: (i) any Third-Party Contractors (including Advertisers) that
are accessible by and through the Roof Hub platform; (ii) any participants that are accessible by and through our
platform(s); and/or (iii) any site visitors that are accessible by and through our platform. Roof Hub facilitates
communication between Third Party Contractors, participants, and site visitors. Some of the Third-Party
Contractors that are accessible by and through the Directory pay a fee for inclusion in the Directory.
Roof Hub does not involve itself in the agreements arrived at by and between site visitors and Third-Party
Contractors, or in the actual provision of Contractor Offerings in connection with the relationships created
thereby. Therefore, Roof Hub does not make any representations regarding the competency, trustworthiness,
honesty, integrity and/or behavior of either its site visitors or Third-Party Contractors. Site visitors, and not Roof
Hub, are solely responsible for assessing the competency, trustworthiness, honesty and integrity of all Third-Party
Contractors that such site visitors contact via the Directory.
AFFILIATE SERVICE PROFESSIONAL PRE-SCREENING. While we will not match you with a service
professional from our affiliates, we may display service professionals from our affiliates. These service
professionals have NOT been screened by Roof Hub using the screening set forth above. While we always
strive to provide the most current information, we also recommend that you perform your own research on
service professionals that you choose to hire.
RATINGS & REVIEWS ARE NOT ENDORSED BY ROOFHUB.COM. All Ratings and Reviews of a Service Professional
displayed reflect the opinions of other consumers, and do not necessarily reflect or represent the opinions or representations of
Roof Hub. Roof Hub disclaims any and all representations or warranties with regard to the Ratings and Reviews. Roof Hub does
not assume responsibility or liability for any Review or for any claims, damages, or losses resulting from any use of the Site or
the materials contained therein.
ARTICLES AND OTHER CONTENT. Roof Hub may provide certain content or articles of potential interest to you on our
website or apps, and via mobile applications owned and operated by Roof Hub. Such Articles are provided “As-Is”, without any
warranties or representations, and you assume all liability and responsibility for your use of such Articles. You understand and
agree that the Articles do not provide advice, and that such Articles are no substitute for the advice of a professional.
LINKS TO THIRD PARTY SITES. Some links on Roof Hub or our apps will let you leave Roof Hub’s Web site. The linked
sites are not under the control of Roof Hub and Roof Hub is not responsible for the contents or functionality of any linked site or
any link contained in a linked site, or any changes or updates to such sites. Your use of such third party linked sites is governed
by the terms and conditions, and privacy policies, of such linked sites. Roof Hub is not responsible for webcasting or any other
form of transmission received from any linked site. Roof Hub is providing these links to you only as a convenience, and the
inclusion of any link does not imply endorsement by Roof Hub of the site.
WEBSITE DOCUMENTS. ROOF HUB AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS OR
WARRANTIES ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND
RELATED GRAPHICS PUBLISHED ON ROOF HUB WEBSITES FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND
RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. ROOF HUB AND/OR ITS
RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS
INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE DOCUMENTS AND RELATED GRAPHICS
PUBLISHED ON THE ROOF HUB WEB SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL
ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ROOF HUB AND/OR ITS
RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE
PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
NOTICE OF RIGHTS
AGREEMENT TO ARBITRATE ALL DISPUTES AND GOVERNING LAW. The exclusive means of resolving
any dispute between you and Roof Hub, or any claim or controversy arising out of or relating to use of this Website
and/or Roof Hub’s services (including any alleged breach of these Terms and Conditions) shall be BINDING
ARBITRATION administered by the American Arbitration Association, EXCEPT AS EXPRESSLY PROVIDED BY
APPLICABLE FEDERAL OR STATE LAW. You may not under any circumstances commence, participate in, or
maintain against Roof Hub any class action, class arbitration, or other representative action or proceeding.
INDEMNIFICATION. YOU AGREE TO INDEMNIFY ROOF HUB, AND ITS SUBSIDIARIES, AFFILIATES,
OFFICERS, EMPLOYEES, AGENTS, CO-BRANDERS, AND ANY PARTNERS AND HOLD THEM EACH
HARMLESS FROM ANY AND ALL CLAIMS OR DEMANDS, INCLUDING ATTORNEY’S FEES, MADE BY
ANY THIRD PARTY DUE TO OR ARISING FROM YOUR USE OF THE ROOF HUB SERVICES IN
CONNECTION WITH THE ROOF HUB WEB SITE, WITH REGARD TO ANY DISPUTE BETWEEN YOU AND
A SERVICE PROFESSIONAL, OR YOUR VIOLATION OF THESE TERMS AND CONDITIONS, OR ARISING
FROM YOUR VIOLATION OF ANY RIGHTS OF A THIRD PARTY.
GENERAL NOTICE OF RIGHTS. By using the Website and/or Roof Hub’s services in any manner, you agree
to the arbitration agreement contained herein. In doing so, YOU GIVE UP YOUR RIGHT TO GO TO COURT to
assert or defend any claims between you and Roof Hub. YOU ALSO GIVE UP YOUR RIGHT TO
PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. Your rights will be determined by a
NEUTRAL ARBITRATOR, NOT A JUDGE OR JURY. You are entitled to a fair hearing before the arbitrator.
The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually
simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable
in court and may be overturned by a court only for very limited reasons.
Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an
arbitration award, may be commenced in any court of competent jurisdiction. In the event that this arbitration
agreement is for any reason held to be unenforceable, any litigation against Roof Hub may be commenced only in
the federal or state courts located in Maricopa County, Arizona. You hereby irrevocably consent to the jurisdiction
of those courts for such purposes.
These Terms and Conditions, and any dispute between you and Roof Hub, shall be governed by the laws of the State
of Arizona without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed
by the Federal Arbitration Act.
GENERAL PROVISIONS
You acknowledge and agree that the Roof Hub Services are provided to you on an “AS IS” basis without any warranty
whatsoever, and your sole and exclusive remedy, and Roof Hub’s sole obligation to you or any third party for any claim arising
out of your use of the Roof Hub Services or the Roof Hub or apps, is that you are free to discontinue your use of Roof Hub, the
Roof Hub Services, or apps at any time. EXCEPT AS EXPRESSLY SET FORTH HEREIN, Roof Hub EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND YOU AGREE THAT ROOF HUB SHALL
HAVE NO LIABILITY FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST
PROFIT), EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF ROOF HUB HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES) ARISING OUT OF THIS AGREEMENT OR ANY CONSEQUENCES WHICH FLOW FROM IT.
SOME STATES DO NOT ALLOW LIMITATIONS ON OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES. IN SUCH STATES, THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. The Terms and Conditions will
inure to the benefit of Roof Hub’s successors, assigns, and licensees.
You expressly understand and agree that Roof Hub shall not be liable to you or any third party for any direct, indirect, incidental,
special, consequential and/or exemplary damages including, but not limited to, damages for loss of profits, goodwill, use, data or
other intangible losses (even if Roof Hub has been advised of the possibility of such damages), to the fullest extent permissible
by law.
Roof Hub reserves the right to terminate this agreement, remove and or all content including your listings (if any) and terminate
your access to Roof Hub Services at any time in its sole discretion including, without limitation, where Roof Hub believes that
you are: (i) violating any applicable law, rule or regulation; (ii) in breach of this agreement; or (iii) otherwise acting in a manner
that is detrimental to the interests of Roof Hub and/or other site users. If Roof Hub terminates this agreement for any reason,
Roof Hub shall have no liability or responsibility to you. You understand and agree that refusal to use Roof Hub Services is your
sole right and remedy with respect to any dispute that you may have with Roof Hub.
If any provision of these Terms and Conditions shall be deemed unlawful, void, or unenforceable, for any reason by any court of
competent jurisdiction, that provision shall be modified in order to make it enforceable, while maintaining the spirit of the
provision. Alternatively, if modification is not possible, such provision shall be stricken and shall not affect the validity and
enforceability of the remaining terms. The failure of Roof Hub to exercise or enforce any right or provision of the Terms and
Conditions shall not constitute a waiver of such right or provision. You agree that regardless of any statute or law to the contrary,
any claim or cause of action arising out of or related to use of the Roof Hub Services or the Terms and Conditions must be filed
within one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms and Conditions
are for convenience only and have no legal or contractual effect. These Terms and Conditions are governed by the laws of the
State of Arizona. You agree to submit to jurisdiction in Arizona and that any claim arising out of or related to these Terms and
Conditions will be brought solely in a court in Maricopa County, Arizona. These Terms and Conditions constitute the entire
agreement between you and Roof Hub and supersede all oral and written negotiations or representations of the parties with
respect to the subject matter hereof. These Terms and Conditions may not be modified or amended other than by a written
agreement signed by both parties, or as they are modified and amended from time to time by posting a revised version of these
Terms and Conditions on our website.